ArcTrade, Inc. (“ArcTrade,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website (the “Site”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share personal information from users of our Site. By using our Site, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond this Privacy Policy, your use of our Site is also subject to our Terms of Service.
Information We Collect
We may collect a variety of personal information from or about you or your devices from various sources, as described below.
A. Information You Provide to Us.
Requesting a Demo.
If you contact us through our Site to request a demo, we will receive your name, email address, company name, and phone number.
Communications.
If you contact us directly, we may receive additional personal information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, and the contents of your message. If you use our Site to subscribe to our marketing communications, we will receive your email address.
Careers.
If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume, such as your education and employment experience. You may also apply through certain third-party websites. If you do so, we will collect the personal information you make available to us through those websites.
B. Information We Collect When You Use Our Site
Device Information.
We receive information about the device and software you use to access our Site, including internet protocol (IP) address, web browser type, and operating system version.
Usage Information.
To help us understand how you use our Site and to help us improve it, we automatically receive information about your interactions with it, such as the pages or other content you view, the length of time you spend on a page, objects such as hyperlinks you click on, and the dates and times of your visits.
Information from Cookies and Similar Technologies.
We collect information using cookies, pixel tags, or similar technologies. Cookies are small text files containing a string of alphanumeric characters.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings.
C. Personal Information We Receive from Third Parties.
We may receive personal information about you from third parties such as data or marketing partners and combine it with other personal information we have about you.
How We Use the Personal Information We Collect
We use the personal information we collect:
- To provide, maintain, improve, and enhance our Site;
- To understand and analyze how you use our Site and develop new products, services, features, and functionality;
- To understand and analyze aggregated usage patterns;
- To communicate with you, provide you with updates and other information relating to our Site, provide information that you request, respond to requests, comments, or questions, and otherwise provide customer support;
- For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you;
- To find and prevent fraud, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
- For other purposes for which we provide specific notice at the time the personal information is collected.
How We Share the Personal Information We Collect
We do not share or otherwise disclose personal information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.
Vendors and Service Providers.
We may share any personal information we receive with vendors and service providers retained in connection with the provision of our Site.
Marketing.
We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
Analytics Partners.
We may use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.
As Required by Law and Similar Disclosures.
We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers.
We may transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent.
We may also disclose your personal information with your permission.
Your Choices
Marketing Communications.
You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track.
There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
Third Parties
Our Site may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy and advertising practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any personal information you disclose to these third parties. We encourage you to read their privacy policies before providing any personal information to them.
Security
We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as no electronic transmission or storage of personal information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.
International Visitors
Our Site is hosted in the United States and intended for visitors located within the United States. If you choose to use our Site from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site. By providing any information, including personal information, on or to our Site, you consent to such transfer, storage, and processing.
Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no parts of our Site are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@arctrade.com.
Pose a Question
If you have questions about your privacy on the Site or this privacy policy, please contact us at privacy@arctrade.com.
Changes to this Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through our Site, we will attempt to notify you through our Site, by email, or other means.
Contact Information
ArcTrade is responsible for processing your information. If you have any questions, comments, or concerns about our processing activities, please email us at privacy@arctrade.com or write to us at 440 Stevens Avenue Suite 200 Solana Beach, CA 92075.